FAQs

1. What is the Workers Compensation System?

The Workers Compensation System is designed to assist injured workers back to the workplace.
The purpose of the system is to assist an injured worker to recover and be safely returned to gainful employment.


2. What is workplace rehabilitation? What is the purpose of workplace rehabilitation?

All workplace rehabilitation providers are required to be accredited with Workcover WA. Workplace rehabilitation falls under the auspice of Injury Management.
There are many services prescribed to an accredited workplace rehabilitation provider. This includes counselling, workplace and physical assessment, provision of aids and appliances to assist with injury, worksite assessment and the development of a medically sound Return to Work Programme.
Injury Management is a recommended framework which describes consultative effort with the worker, the employer and treating medical practitioner to help the injured worker either stay at work or return to work following an injury.


3. Who should be involved in the rehabilitation process?

The recognised key stakeholders in the rehabilitation process will be:

  • The injured worker
  • The allied treating health team, particularly the treating practitioner
  • The employer
  • The rehabilitation provider
  • The insurer


4. Can I change my workplace rehabilitation provider?

Yes, you can choose and change your own rehabilitation provider to help you manage your return to work. You can ring us to discuss this further.


5. If your claim is accepted, did you know:

  • You can claim reasonable mileage for attending medical appointments
  • You can claim weekly compensation wages
  • You can claim reasonable medical expenses
  • You can be referred for assistance with an Accredited Workplace Rehabilitation Provider to help you medically manage your return to work


6. What are my prescribed amounts under the Workers Compensation system?

Amounts as of 1st July 2025 as per WorkCover WA (subject to change)

  • Workplace rehabilitation $19,125 [not including GST]
  • Weekly wages $3,163
  • Medical expenses $163,932
  • Mileage .59c per km


7. I don’t live in a metro area, can you still help me?

We have clients from all over Western Australia and interstate, many of them are from the country, so remote locations are not an issue.


8. Who can make a referral and how?

Injured workers, employers or treating medical practitioners can initiate a referral to a workplace rehabilitation provider.
As an injured worker, you have the right to choose your workplace rehabilitation provider, even when the referral is made by the treating medical practitioner or your employer.
It may be advisable to engage an approved workplace rehabilitation provider when:

  • You are experiencing high levels of pain while returning to work
  • You are unable to carry out pre-injury duties and there is a need to identify alternative or modified duties with either the same employer or a new employer
  • You are experiencing difficulties associated with returning to work or with the return to work process
  • Modifications are required to the workplace, (for example, aides and equipment may be helpful to assist your return to work)
  • You are unlikely or unable to return to the pre-injury role. The workplace rehabilitation provider should be assisting to assess a New Employer/ New Duties job future with you.